{"id":17854,"date":"2013-10-02T11:58:48","date_gmt":"2013-10-02T09:58:48","guid":{"rendered":"http:\/\/stockportal.hu\/?p=17854"},"modified":"2013-10-02T11:58:49","modified_gmt":"2013-10-02T09:58:49","slug":"az-allianz-as-az-aegon-nyert-a-call-centerek-versenyen","status":"publish","type":"post","link":"https:\/\/gazdasagportal.hu\/index.php\/az-allianz-as-az-aegon-nyert-a-call-centerek-versenyen\/","title":{"rendered":"Az Allianz \u00e1s az Aegon nyert a call centerek verseny\u00e9n"},"content":{"rendered":"<p><strong>A GfK \u00e1ltal alap\u00edtott, \u00e9s id\u00e9n negyedszer kiosztott Best of Call Centers d\u00edjat az Allianz biztos\u00edt\u00f3, m\u00edg a Kiv\u00e1l\u00f3 Online Contact Center d\u00edjat az Aegon biztos\u00edt\u00f3 nyerte el &#8211; k\u00f6z\u00f6lte a piackutat\u00f3 t\u00e1rsas\u00e1g szerd\u00e1n az MTI-vel.<!--more--><\/strong><\/p>\n<p>A GfK Hung\u00e1ria 2010-ben ind\u00edtotta \u00fatj\u00e1ra a Best of Call Centers d\u00edj\u00e9rt foly\u00f3 versenyt, amelynek c\u00e9lja az volt, hogy a r\u00e9sztvev\u0151k visszajelz\u00e9st kaphassanak saj\u00e1t szakmai sz\u00ednvonalukr\u00f3l \u00e9s annak fejl\u0151d\u00e9s\u00e9r\u0151l. Emellett \u00f6sszem\u00e9rhess\u00e9k eredm\u00e9nyeiket a versenyt\u00e1rsak call centereivel \u00e9s ezzel \u00f6szt\u00f6n\u00f6zz\u00e9k egym\u00e1st a jobb\u00a0\u00a0\u00fcgyf\u00e9lkiszolg\u00e1l\u00e1sra.<br \/>\nAz idei verseny keret\u00e9ben a p\u00e9nz\u00fcgyi, biztos\u00edt\u00f3i szf\u00e9ra \u00fcgyf\u00e9lk\u00f6zpontjaiba befut\u00f3 telefonos \u00e9s online megkeres\u00e9sek eredm\u00e9nyeit dolgozt\u00e1k fel a kutat\u00f3int\u00e9zet szakemberei.<br \/>\nA biztos\u00edt\u00f3k k\u00f6z\u00fcl az Allianz megnyerte az &#8222;\u00e1ltal\u00e1nos \u00fcgyf\u00e9lkiszolg\u00e1l\u00e1s&#8221; \u00e9s a &#8222;probl\u00e9mamegold\u00e1s&#8221; kateg\u00f3ri\u00e1kat is \u00e9s ezek\u00e9rt &#8222;Best of Call Centers&#8221; d\u00edjat kapott.<br \/>\nAz Aegon biztos\u00edt\u00f3 az &#8222;\u00e1ltal\u00e1nos online \u00fcgyf\u00e9lkiszolg\u00e1l\u00e1s&#8221; \u00e9s az &#8222;online probl\u00e9makezel\u00e9s&#8221; ter\u00fclet\u00e9n is els\u0151 helyezett lett, ez\u00e9rt &#8222;Kiv\u00e1l\u00f3 Online Contact Center&#8221; d\u00edjat \u00e9rdemelt ki, az \u00fcgyf\u00e9lkiszolg\u00e1l\u00e1s ter\u00fclet\u00e9n.(MTI)<\/p>\n","protected":false},"excerpt":{"rendered":"<p>A GfK \u00e1ltal alap\u00edtott, \u00e9s id\u00e9n negyedszer kiosztott Best of Call Centers d\u00edjat az Allianz biztos\u00edt\u00f3, m\u00edg a Kiv\u00e1l\u00f3 Online Contact Center d\u00edjat az Aegon biztos\u00edt\u00f3 nyerte el &#8211; k\u00f6z\u00f6lte a piackutat\u00f3 t\u00e1rsas\u00e1g szerd\u00e1n az MTI-vel.<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":[],"categories":[19],"tags":[],"_links":{"self":[{"href":"https:\/\/gazdasagportal.hu\/index.php\/wp-json\/wp\/v2\/posts\/17854"}],"collection":[{"href":"https:\/\/gazdasagportal.hu\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/gazdasagportal.hu\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/gazdasagportal.hu\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/gazdasagportal.hu\/index.php\/wp-json\/wp\/v2\/comments?post=17854"}],"version-history":[{"count":3,"href":"https:\/\/gazdasagportal.hu\/index.php\/wp-json\/wp\/v2\/posts\/17854\/revisions"}],"predecessor-version":[{"id":17856,"href":"https:\/\/gazdasagportal.hu\/index.php\/wp-json\/wp\/v2\/posts\/17854\/revisions\/17856"}],"wp:attachment":[{"href":"https:\/\/gazdasagportal.hu\/index.php\/wp-json\/wp\/v2\/media?parent=17854"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/gazdasagportal.hu\/index.php\/wp-json\/wp\/v2\/categories?post=17854"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/gazdasagportal.hu\/index.php\/wp-json\/wp\/v2\/tags?post=17854"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}